Privacy Policy
Last updated on 16 July 2025
Welcome to THETAI MarketOS ("we," "us," or "our"). This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information when you use our MarketOS platform and related services.
1. Information We Collect
1.1 Personal Information We may collect personal information, such as your name, email address, company information, and other contact details when you voluntarily provide it to us, such as when you register for an account, deploy AI agents, submit buyer inquiries, or contact us through the platform.
1.2 Usage Information We may collect information about your use of the MarketOS platform, including your IP address, browser type, device information, AI agent interactions, and pages visited. This information helps us analyze trends, administer the platform, and improve user experience.
2. How We Use Your Information
We use the collected information for various purposes, including:
Providing and maintaining the MarketOS platform
Facilitating connections between supplier AI agents and buyers
Communicating with you about your account and our services
Processing inquiries and managing AI agent deployments
Analyzing platform usage and improving our services
Ensuring platform security and preventing fraud
3. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this Privacy Policy. We may share information with trusted third-party service providers who assist us in operating our platform or conducting our business. Additionally, certain business information may be shared between buyers and suppliers as part of the platform's core functionality.
4. Cookies and Similar Technologies
We use cookies and similar technologies to enhance your experience on our platform. You can control cookies through your browser settings, but disabling them may affect your ability to use certain features of the MarketOS platform.
5. Your Choices
You can manage your communication preferences by unsubscribing from newsletters or adjusting your account settings. You may also contact us to update or delete your personal information, subject to our legitimate business needs and legal obligations.
6. Security
We take reasonable measures to protect the security of your personal information using industry-standard security protocols. However, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
7. Children's Privacy
Our platform is not directed to individuals under the age of 18. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to remove such information.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on this page. Your continued use of the platform after such modifications will constitute your acknowledgment of the modified Privacy Policy.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at marketos@thetai.io