Terms and Conditions

Last updated on 16 July 2025

Welcome to THETAI MarketOS ("we," "us," or "our"). These Terms and Conditions govern your use of our MarketOS platform. By accessing or using our services, you agree to be bound by these terms.

1. Service Description

MarketOS is a platform that connects AI agent suppliers with buyers. Our services include:

  • AI agent marketplace and deployment tools

  • Communication facilitation between suppliers and buyers

  • Account management and platform administration

  • Technical support and customer service

2. User Eligibility and Accounts

2.1 Requirements

To use our platform, you must:

  • Be at least 18 years old

  • Provide accurate registration information

  • Maintain the security of your account credentials

  • Comply with all applicable laws

2.2 Account Responsibility

You are responsible for all activities under your account. Notify us immediately of any unauthorized access or security breaches.

3. Acceptable Use Policy

3.1 Permitted Activities

You may use our platform for legitimate business purposes related to AI agent transactions.

3.2 Prohibited Activities

You may not:

  • Upload harmful, offensive, or illegal content

  • Attempt to gain unauthorized system access

  • Interfere with platform operations or other users

  • Engage in fraudulent or deceptive practices

  • Violate intellectual property rights

  • Use the platform for any unlawful purposes

4. AI Agent Marketplace

4.1 Supplier Responsibilities

  • Provide accurate descriptions of AI agent capabilities

  • Ensure agents meet advertised specifications

  • Respond promptly to buyer inquiries

  • Comply with deployment and support obligations

4.2 Buyer Responsibilities

  • Evaluate AI agents thoroughly before purchase

  • Use agents according to specified terms

  • Provide necessary deployment information

  • Pay agreed fees promptly

4.3 Platform Role

We facilitate connections and transactions but do not guarantee AI agent performance, availability, or suitability for your specific needs.

5. Intellectual Property

5.1 Your Content

You retain ownership of content you submit. By uploading content, you grant us a license to use it for platform operations, including display, storage, and transmission.

5.2 Platform Content

Our platform, including design, features, and technology, is protected by intellectual property laws. You may not copy, modify, or redistribute our platform without permission.

5.3 Respect for Others' Rights

You must respect third-party intellectual property rights and only upload content you have the right to use.

6. Privacy and Data

Your personal information is collected, used, and protected according to our Privacy Policy, which forms part of these terms.

7. Platform Availability and Changes

7.1 Service Availability

We strive for high platform availability but cannot guarantee uninterrupted service. We may suspend access for maintenance, updates, or security reasons.

7.2 Platform Modifications

We reserve the right to modify, update, or discontinue platform features with reasonable notice to users.

8. Fees and Payments

8.1 Fee Structure

Some platform features require payment. All fees are clearly disclosed before you incur charges.

8.2 Payment Terms

  • Fees are due when specified

  • Most payments are non-refundable

  • We may change our fee structure with 30 days' notice

  • You're responsible for applicable taxes

9. Disclaimers and Limitation of Liability

9.1 Platform Disclaimer

Our platform is provided "as is" without warranties. We don't guarantee platform availability, accuracy of information, or fitness for any particular purpose.

9.2 Liability Limits

To the maximum extent permitted by law:

  • We're not liable for indirect, incidental, or consequential damages

  • Our total liability is limited to the amount you paid us in the 12 months before the claim

  • These limits apply even if we've been advised of potential damages

10. Account Termination

10.1 Your Right to Terminate

You may close your account at any time through your account settings or by contacting us.

10.2 Our Right to Terminate

We may suspend or terminate accounts that violate these terms, engage in harmful conduct, or for other legitimate business reasons.

10.3 Effect of Termination

Upon termination, you lose access to our services, and we may delete your account data according to our Privacy Policy.

11. Dispute Resolution

Disputes will first be addressed through good faith discussions. If unresolved, disputes may be subject to binding arbitration under applicable laws.

12. General Terms

12.1 Updates to Terms

We may update these terms periodically. Material changes will be posted on our platform, and continued use constitutes acceptance.

12.2 Governing Law

These terms are governed by applicable laws without regard to conflict of law principles.

12.3 Entire Agreement

These terms, together with our Privacy Policy, constitute the complete agreement between you and us.

13. Contact Information

If you have any questions about this terms, please contact us at marketos@thetai.io